Support
Frequently asked questions.
Everything academy owners ask before getting started — websites, courses, enquiries, fees, attendance, and support.
General Questions
- What is GullyAcademy?
- GullyAcademy is a website builder and management software for coaching centers, training institutes, tuition centers, academies, and learning businesses. It helps you create a website, manage enquiries, admissions, batches, fees, attendance, students, trainers, and communication.
- Who can use GullyAcademy?
- GullyAcademy can be used by coaching centers, tuition centers, IT training institutes, language institutes, skill development centers, competitive exam coaching centers, career training centers, online course businesses, creative academies, and sports coaching centers.
- Is GullyAcademy only for online academies?
- No. GullyAcademy supports offline, online, and hybrid academies.
- Can I create my academy website using GullyAcademy?
- Yes. You can create a professional academy website with course pages, enquiry forms, demo class booking, trainer profiles, gallery, testimonials, and contact details.
- Can I use my own domain name?
- Yes. You can connect your own domain name depending on your selected plan.
Course and Batch Questions
- Can I add multiple courses?
- Yes. You can add multiple courses with details such as description, duration, fees, syllabus, mode, level, eligibility, outcomes, and brochure.
- Can I manage multiple batches for the same course?
- Yes. You can create multiple batches for the same course with different timings, trainers, start dates, and capacity.
- Can I manage online and offline batches?
- Yes. GullyAcademy supports online, offline, and hybrid batches.
Enquiry and Admission Questions
- Can GullyAcademy capture enquiries from my website?
- Yes. Website enquiries are captured directly inside your lead management system.
- Can I track follow-ups?
- Yes. You can assign counsellors, add follow-up dates, update lead status, add notes, and track the complete enquiry history.
- Can I convert a lead into a student?
- Yes. Once a lead confirms admission, you can convert the lead into a student and assign course, batch, and fee details.
Fee Management Questions
- Can I manage student fees?
- Yes. You can manage course fees, full payments, installments, discounts, pending fees, receipts, and payment history.
- Can I generate receipts?
- Yes. GullyAcademy allows you to generate payment receipts for student fee payments.
- Can I track pending fees?
- Yes. You can view pending fee reports and send reminders to students or parents.
Attendance and Student Management
- Can I mark attendance?
- Yes. Trainers or admins can mark attendance batch-wise or class-wise.
- Can students view their attendance?
- Yes. Students can view their attendance from the student portal if the feature is enabled.
- Can parents view student progress?
- Yes. A parent portal can be enabled for academies that want to share attendance, fees, test results, and progress reports with parents.
Study Materials and Tests
- Can I upload study materials?
- Yes. You can upload PDFs, videos, documents, notes, and learning materials for selected courses or batches.
- Can I conduct tests?
- Yes. You can create tests, enter marks, publish results, and track student performance.
- Can I issue certificates?
- Yes. You can generate course completion or participation certificates with certificate numbers and verification options.
Pricing and Support
- Can I upgrade my plan later?
- Yes. You can upgrade your plan as your academy grows.
- Do you provide setup support?
- Yes. Setup support can be provided based on your selected plan and onboarding requirement.
- Is GullyAcademy suitable for small coaching centers?
- Yes. GullyAcademy is suitable for small, medium, and growing academies.
- Can I manage multiple branches?
- Multi-branch support is available in advanced plans.
- How do I get started?
- You can register, select a plan, set up your academy profile, add courses, publish your website, and start managing enquiries and students.
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